Frequently Asked Questions (FAQ)
Welcome to Shiny Home Spa – Dubai’s trusted at-home massage service. Here are answers to some common questions from our clients.
1. What is Shiny Home Spa?
Shiny Home Spa is a premium home massage service in Dubai. We deliver professional massage treatments directly to your location—whether at home, in a hotel.
2. How do I book a massage session?
You can book a massage easily through our website at www.shinyspa.com, by Mobile App, calling us, or via WhatsApp. Choose your:
- Time and Date
- Massage Type
- Session Duration
- Therapist Name
3. Which areas in Dubai do you cover?
We provide services across all areas of Dubai, including Downtown, Marina, Palm Jumeirah, JVC, Business Bay, and more. Just share your location while booking.
4. What massage services do you offer?
We offer a variety of relaxing and therapeutic massages, including:
5. Are your therapists trained and licensed?
Yes, all Shiny Home Spa therapists are professionally trained, experienced, and certified in compliance with Dubai Health & Safety regulations.
6. What do I need to prepare for the session?
Our therapist will bring all required equipment including a massage table, clean disposable towels and oil with her transportation also include in Price. You need to prepare space for massage table only.
7. Can I request a male or female therapist?
Yes, we respect your preferences. You can choose your therapist’s gender when booking.
8. How long are the sessions?
Our massage sessions are available for:
- 60 minutes
- 90 minutes
- 120 minutes
Choose the duration that suits your needs.
9. What are your working hours?
We are open daily from 2:00 PM to 10:00 PM, including weekends and holidays. For early morning or late-night requests, please book in advance.
10. Can I cancel or reschedule my appointment?
Yes, we accept cancellations or changes up to 6 hours before your scheduled time. Last-minute cancellations may incur a fee.
11. Is the service safe and hygienic?
Absolutely. Hygiene and safety are our top priorities. All tools are sanitized before every visit, and therapists follow strict cleanliness protocols.
12. Do you offer couple or group massages?
Yes! We can arrange couple massages or group sessions with multiple therapists. Please inform us in advance so we can coordinate accordingly.
For any other inquiry please contact us.